Life360, a company known for its family safety services, recently fell victim to a criminal extortion attempt.
The company received emails from an unknown actor claiming to possess Tile customer information.
Upon receiving these emails, Life360 promptly investigated and detected unauthorized access to the Tile customer support platform.
The compromised data includes names, addresses, email addresses, phone numbers, and Tile device identification numbers.
Fortunately, more sensitive information such as credit card numbers, passwords, log-in credentials, location data, and government-issued identification numbers were not affected, as the Tile customer support platform did not store this information.
Life360 believes that the incident was limited to the specific Tile customer support data described above and is not more widespread.
Free Webinar on API vulnerability scanning for OWASP API Top 10 vulnerabilities -> Book Your Spot
The company has taken immediate steps to secure its systems and prevent unauthorized access.
“We take this event and the security of customer information seriously,” a Life360 spokesperson stated.
“We have taken and will continue to take steps designed to further protect our systems from bad actors.”
In response to the breach and extortion attempt, Life360 has reported the incident to law enforcement authorities.
The company remains committed to keeping families safe online and in the real world.
“We remain committed to keeping families safe online and in the real world,” the spokesperson added. Life360’s swift response and transparency in handling the situation demonstrate their dedication to customer security and trust.
As the investigation continues, Life360 advises its customers to remain vigilant and report any suspicious activity related to their Tile accounts.
The company will provide updates as more information becomes available.
Free Webinar! 3 Security Trends to Maximize MSP Growth -> Register For Free
TikTok, the popular video-sharing app, has been banned in the United States and removed from…
MITRE has officially released D3FEND™ 1.0, a groundbreaking cybersecurity ontology designed to standardize the vocabulary…
A recently disclosed vulnerability in Palo Alto Networks' Expedition tool has raised significant security concerns,…
FlowerStorm is a PaaS kit that mimics the legitimate credential-request behavior of cloud/SaaS platforms. Phishing…
VSCode Remote Tunnels, a legitimate feature of the popular development environment, are increasingly being used…
Amazon Web Services (AWS) has recently addressed two critical security vulnerabilities affecting its popular cloud-based…